Shipping
International Customers are subject to customs and broker cost that are out of our control
Returns Policy
You may return most new, unopened items within 30 days of delivery for a credit.
All Electrical wire and Pool Pump Motors have a No Refund No Return Policy.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All Returns Subject to our right to recover original ship to charges
ALL Returns are Subject to a Restock Charge of 30%
All Warranty Claims after 30 days AND OR OUTSIDE THE USA will incur shipping Expenses
POOL PUMP MOTORS HAVE A NO RETURN ALLOWED POLICY
WIRE PER FOOT OR ANY WIRE ORDERS HAVE A NO RETURN ALLOWED POLICY ALL SALES ARE FINAL
ORDER CANCELLATION POLICY
Electric Wire orders can not be canceled at any time
All order cancellations may require 4-6 weeks for original funds
to be returned to customers original credit card